Web Specialist September 2012 - present
University of Minnesota, College of Design, St Paul, MN
- Web building through DreamWeaver for clients
to use via editable regions in Contribute
- Manage website design for seven schools and
twelve centers affiliated with the College of
Design
- Troubleshoot errors in CSS, jQuery and PHP
Associate Librarian February 2012 – September 2012
Public Services Assistant January 2011 – February 2012
Librarian Substitute November 2011 – September 2012
Hennepin County Public Libraries, Minneapolis, MN
- Assist patrons from the iDesk with reference questions and
reader's advisory
- Maintain branch library webpage & contributor to Teen Links blog
- Perform storytime for babies and toddlers
- Plan teen programming monthly events
- Assist patrons at the Service Desk with library cards, fees and
checkouts
- Pull and process patron request holds using Horizon
- Volunteer Aug 2010 – Dec 2010: Sort and shelve incoming
materials
Information Specialist June 2010 – February 2012
Betty Crocker Kitchens Cookbook Library, General Mills,
Minneapolis, MN
- Successfully designed & maintained SharePoint site to promote
library services
- Copy catalog new books and journals using Z39.50 & OCLC
CatExpress
- Manage circulating items via Sydney+ and re-shelving
- Create research reports per request in food related databases
- Implement popular internal newsletter of the latest in food
trend news
Web/Digital Services Librarian August 2008 – April 2010
Website Consultant May 2010 – March 2012
Blackwell Library, Salisbury University, Salisbury, MD
- Created new web tools for the library’s web presence
- Maintained web content for library website and social networking
sites:
facebook,
blog &
twitter
- Spearheaded using Meebo IM as a locally based chat reference
service & later migration to
LibraryH3lp
- Assumed responsibility of the Web Committee tasked with the
oversight of all website improvements
- Coordinated the development team for a
Faculty Scholarship
Database: a searchable online db of all SU scholarship
- Built consistent, user-friendly web-based subject guides
- Assisted patrons at reference desk
- Taught library instruction classes
- Presented topics on web building to library staff
- Participated on consortium-level committees for Aleph catalog
and the User Interface Task Group, and university committees for
sustainability and information technology
Member Services AssistanJanuary 2007 – August 2008
Tampa Bay Library Consortium (TBLC), Tampa, FL
- Administered content maintenance for organization/program
websites and social networking sites
- Assisted patrons from the Ask a Librarian virtual reference desk
- Launched a weekly blog for the
Ask a Librarian MySpace profile
- Taught workshops for librarians on current topics, such as
gaming in libraries and incorporating social networking services
- Built
Facebook Tabs related to the virtual reference service
- Consultant to Ask a Librarian August 2008 - Spring 2009
Centralized Scheduler March 2005 – December 2006
KB Home, Tampa, FL
- Coordinated scheduling of construction superintendents and
vendors to meet projected building dates
- Utilized Microsoft Access tables and reports to track efficiency
Creative Assistant January 2004 – March 2005
TVC (Televisual Communications Inc.), Clearwater, FL
- Implemented a graphic library of backup files & catalog of over
400 videos
- Assisted with video editing, video production and graphic design
- Served as liaison to clients during customization process
- Mastered 10 computer programs over a very short period of time
under the tutelage of established graphic artists
Community Service
People Serving People July 2010 – July 2011
Technology Lab Manager
- Assist residents in finding permanent housing and employment
- Act to troubleshoot any computer issues
Project S.U.C.C.E.S.S. August 2010 – August 2011
Transportation Volunteer
- Assist in transportation of high school students and their
families to performing arts events.
Animal Humane Society August 2010 – August 2011
Dog Walker & Adoption Floor Volunteer
- Communicate to potential adopters each animal's particular needs
- Care for animals and helped out with any task necessary
Hennepin County Library
At Home Services VolunteerMay 2012 – present
- Deliver materials to home bound library patrons
Support Services Volunteer August 2010 – December 2010
- Unpack new deliveries
- Reshelve and sort library materials
Education
Continuing Education Workshops
2007-2008
University of South Florida, Tampa, FL
HTML, CSS, XML, JavaScript, Access
DreamWeaver, Photoshop basic and advanced, Flash
Master of Library & Information Science
May 2008
University of South Florida, Tampa, FL
Specialization in Technology & Web Services
Library School GPA 3.64
Bachelor of Arts in History
December 2003
Georgia State University, Atlanta, GA
Major in World History, Minor in Latin
Graduated summa cum laude
Presentations
Oleson, Michelle, Krista Knapp, and Mandy Hackley. (2009).
"Faculty Scholarship Database: Ingenuity through Collaboration."
Presentation: Poster Session. American Library Association
Annual Conference: Chicago, IL, July 11.
Computer Skills
- Web building through HTML5, CSS3, JavaScript, jQuery, PHP, ASP and SQL.
- Social networking services and web application development
- Adobe CS Dreamweaver, Microsoft FrontPage/SharePoint
- Adobe Photoshop, GIMP, Camtasia, Flash, Adobe Premiere
- Microsoft Office Suite including Access and Visio